Five areas of customer dissatisfaction and how to dodge them [2019 Update]
What makes a once happy customer pursue another contractor? Much like any break-up, trouble in paradise begins to brew when things like …
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What makes a once happy customer pursue another contractor? Much like any break-up, trouble in paradise begins to brew when things like …
In 2013, All American Exteriors joined GuildQuality through their affiliation with the James Hardie Contractor Alliance Program. It …
Thank you to everyone who participated in the 'Gold Medal Entertainment Spaces' photo contest! There were so many amazing projects …
What's your recommendation rate with your customers?
In today’s guest blog post, we’re bringing back Thad Whittenburg, President of Kitchen and Bath Global Partners. KBGP helps dealers and …
When it comes to gathering feedback from your customers, you might be thinking, "Why don't I just do this myself?" Well, here are just …
If you could dream up your ideal customer they’d probably be great communicators, flexible, transparent, have realistic expectations, …
In today's digital age, 93% of customers say that online reviews influence their buying decisions. In addition to influencing consumer …
If you've ever been married or in a serious relationship, you probably understand the importance of communication. Things can take a …
Builder’s Jason Forrest wrote an awesome article, Unleavable Culture, focused on developing a company culture so amazing your employees …
This post was contributed by Becky Wiedemann, Marketing & Events Manager at SEN Design Group, the industry’s first and largest …
Rock stars have droves of raving fans, why can’t you? The truth is, you can and you probably already do. They’re called your loyal …