Why customer service matters for home builders
If you work with homeowners on a daily basis, you probably know how important and challenging it is to consistently deliver exceptional …
Original GuildQuality intelligence, including our quarterly market predictions reports, that provide insight into the home remodeling and construction industry
If you work with homeowners on a daily basis, you probably know how important and challenging it is to consistently deliver exceptional …
At GuildQuality, it's important that the surveying experience we provide to our members' customers is personal. Attention to …
For the fourth year in a row, GuildQuality partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report for …
Are your customers telling you the whole truth?
Every business needs customer feedback to make improvements and be successful long-term. While this notion has been around for decades, …
We get a LOT of questions about negative reviews, and understandably so. Giving a potentially angry customer a virtual megaphone …
We all know that goal setting is extremely important for any business It's a great way to let your team know exactly what is expected …
You're gathering feedback from customers, now what? It’s time to put some metrics around those survey responses and really dive into …
In this success story shared by Smith & Howard Wealth Management, one electrical contracting company decided to take a closer look …
As many home improvement professionals know, Builder Funnel is an award-winning inbound marketing agency and HubSpot Gold Partner, …
Developing quality relationships and delivering exceptional service is worth the effort. The best homebuilders, remodelers, and home …
When it comes to your company, do you treat all customers as valued customers no matter how small? For some in the residential …
When it comes to your customers, silence isn’t golden according to this infographic from Salesforce. Concerns can crop up throughout a …
Even the best home builders, remodelers, and contractors struggle with the occasional unsatisfied customer. When you’re faced with this …
Two heads are better than one More often than not, small business owners are super close to their operations and may fail to see fatal …