Marketing technology: What do you really need?
Technology in its various forms is impossible to avoid these days, but some of it is more useful than others. While you’d likely be …
Original GuildQuality intelligence, including our quarterly market predictions reports, that provide insight into the home remodeling and construction industry
Technology in its various forms is impossible to avoid these days, but some of it is more useful than others. While you’d likely be …
In our current age of lightning-fast connectivity to virtually everything and everyone, our expectations of relationships—whether …
![Do customers care about community involvement? [2019 Update]](https://blog.guildquality.com/wp-content/uploads/2018/04/charity-logo-with-human-icons_1025-131-468x302.jpg){kind=icon}
Technology such as social media and customer feedback portals have proven crucial in helping businesses relate to customers, but that …
Are your customers telling you the whole truth?
You probably already know the many benefits of surveying your customers. You get valuable insights into the customer experience your …
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our 2,500+ GuildQuality members to get …
![Why your business needs customer testimonials [+ tips for great survey response rates!]](https://blog.guildquality.com/wp-content/uploads/2019/05/5-15-19-Header-image-468x302.jpg)
Whether or not you’re a GuildQuality member, you’re probably aware of how important customer testimonials are to the success of your …
Now more than ever before, those of us in the building, remodeling, and home improvement industries are living in the age of customer …
![How to stand out as a contractor [2019 Update]](https://blog.guildquality.com/wp-content/uploads/2018/04/architect-engineer-shaking-hands-with-businessman-on-site_1357-331-468x302.jpg)
Although your children's obsessions with the latest trends in music, fashion and toys may indicate otherwise, standing out from the …
You’d likely be hard-pressed to find a company that denies being singularly focused on its customers. But as the saying goes, it’s one …
When it comes to interactions with businesses, the term “customer service” has been king for decades. You’ve probably trained your …
![Five areas of customer dissatisfaction and how to dodge them [2019 Update]](https://blog.guildquality.com/wp-content/uploads/2018/03/two-colleagues-feeling-troubled-at-work_1163-1451-468x302.jpg)
What makes a once happy customer pursue another contractor? Much like any break-up, trouble in paradise begins to brew when things like …
Spring is right around the corner, which means homeowners are going to be looking for contractors to complete the remodeling projects …
When a homeowner begins considering a remodeling project, or a home buyer starts looking to purchase or build a new home, the first …
Industry trends, predictions, and more! Each quarter, we send our Market Predictions Survey to our 2,500+ GuildQuality members to get …