Performance tracking: How to maintain high standards
When you own—and manage—a business, ensuring that you and your employees keep work standards high is no simple matter. This is …
Original GuildQuality intelligence, including our quarterly market predictions reports, that provide insight into the home remodeling and construction industry
When you own—and manage—a business, ensuring that you and your employees keep work standards high is no simple matter. This is …
Every business gets negative reviews. Although you do everything you can to provide your customers with a high level of service, there …
For the most part, people don’t enjoy conflict. When a homeowner sets out to remodel their home, have new siding installed, or have a …
Are your customers telling you the whole truth?
Every customer is important, but there’s nothing wrong with acknowledging that your business has an ideal customer. If you own a …
Whether or not you’re a numbers person, it’s hard to deny that businesses advance and improve with data. You don’t need to measure …
Communicating with customers and prospective clients is an essential part of setting yourself up for long-term success. But an email …
When it comes to a major purchase, everyone wants to feel that they’re getting a good value. But what is a “good value,” really? Is it …
We put a big emphasis on our Community of Quality here at GuildQuality, and we love to connect with companies that share our commitment …
For home service and residential construction professionals, hard data is a great way to understand what customers expect and value …
Trends come and go in the world of residential construction just as they do in almost every other industry. For builders and home …
For the fifth year in a row, GuildQuality has partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report …
Put yourself in the mindset of a consumer for a moment. When you search for a company on the internet—whether you’re looking for a …
Marketing is a non-negotiable part of running your business, and having some knowledge surrounding SEO (or search engine optimization) …
As your business continues to grow and expand, there comes a point where you're so busy and have so much going on that things may start …