Three areas of concern customers have a difficult time telling you about [2019 update]
For the most part, people don’t enjoy conflict. When a homeowner sets out to remodel their home, have new siding installed, or have a …
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For the most part, people don’t enjoy conflict. When a homeowner sets out to remodel their home, have new siding installed, or have a …
Running a successful business can be extremely challenging, both mentally and physically. It can feel like there are never enough hours …
You're gathering feedback from customers, now what? It’s time to put some metrics around those survey responses and really dive into …
What's your recommendation rate with your customers?
At GuildQuality, we take our commitment to elevating the stature of the building industry seriously. We want the members of our …
It’s time to dust off your social media accounts and begin using them more efficiently. Many of us make the common mistake of …
Your business has loads of reviews online, but are they reliable? That’s what homeowners and buyers are thinking as they pour over …
Determining whether or not your clients are truly satisfied with your service can be difficult at times. Clients who are polite and …
The New Generation of Homeowners According to the latest U.S. Census, Millennials represent more than one-quarter of the nation’s …
It's no secret that social media is changing the way businesses, both big and small, connect with their customers. Facebook, the …
Hurricanes are large tropical storms that form over warm ocean water and often rotate towards land. They can cause immense damage to …
Each quarter, we send our Market Predictions Survey to members within our community of quality to gain a better understanding of the …