The contractor’s guide to improving customer satisfaction
In this article, we examine the importance of customer satisfaction, the benefits of putting your customers first, how to measure …
In this article, we examine the importance of customer satisfaction, the benefits of putting your customers first, how to measure …
More and more, homeowners are turning to online research to hire home builders, remodelers, and home service companies, and many of …
For the 16th year in a row, our team at GuildQuality is excited to recognize our 2021 Guildmaster Award recipients for their unwavering …
Last year, home builders, remodelers, and home service providers faced many unexpected economic conditions. While some businesses shut …
We spoke with Gordon Reese, owner of Gordon Reese Design Build, about the educational webinars the company offers, how they’ve …
What's your recommendation rate with your customers?
Many home builders, remodelers, and home service providers wonder when the right time is to implement customer surveying. During your …
When it comes to customer reviews, you might feel tempted to collect as many as possible from as many clients as you can. There is …
Home builders, remodelers, and service providers rely heavily on employee performance and customer service to succeed. You may be able …
Industry trends, predictions, and more! Since 2008, we've sent our Market Predictions Survey to our GuildQuality members (and now, our …
Because of the global health pandemic, many individuals have spent more time at home in 2020 than anywhere else. As a result, …
For home builders, remodelers, and home service professionals, surveys are a tried-and-true way to collect insights from customers and …
Growing a successful business requires consistency. For contractors in the remodeling, home builder, and home services industries, this …
Between new health guidelines and inventory backlogs, COVID-19 has stalled business growth for many remodelers and home builders. …
As a business owner, you have to decide what to focus on to improve your bottom-line results. If you are starting to think about your …