Turning customer feedback into an action plan
When you receive feedback from your customers, what do you usually do with it? Many business owners are unsure of how to turn feedback …
When you receive feedback from your customers, what do you usually do with it? Many business owners are unsure of how to turn feedback …
There’s nothing like a remodeling project to add value, comfort, and personal style to a home. As homeowners look to remodel this year, …
As a business owner, two of your goals are to satisfy customers and increase revenue. Unfortunately, achieving both of these goals can …
As a business owner, you have to decide what to focus on to improve your bottom-line results. If you are starting to think about your …
What's your recommendation rate with your customers?
Many large home service contractor businesses hire project managers to oversee and implement processes for more effective project …
After weeks of stay-at-home orders that shut down large sectors of the economy, every state is in some stage of reopening. People are …
In today’s world, homeowners are increasingly adapting to the use of smart home technology. In the home services and residential …
Change is a natural part of any business. Unfortunately, not all change is predictable. When a disruption of any kind affects your …
Industry trends, predictions, and more! Since 2008, we've sent our Market Predictions Survey to our GuildQuality members to get a …
In this time of uncertainty, business owners are being put to the ultimate test. Many are being forced to shut their doors permanently, …
Where does the world go from here? COVID-19 has changed our economy and the way we conduct business for the foreseeable future. …
The first quarter of 2020 has been unexpected and life changing for most business owners in the United States. The COVID-19 global …
On March 23, 2020, we sent a survey to 7,000+ GuildQuality, Best Pick Reports, and Five Star Rated members. Within the survey, we asked …
In the last few weeks, state and local governments shuttered millions of businesses to stop the spread of the COVID-19 virus. Home …