Why customer satisfaction surveys will help your business thrive
Over the past few decades, and especially since the start of the pandemic, there has been an evolution in customer satisfaction. The …
Over the past few decades, and especially since the start of the pandemic, there has been an evolution in customer satisfaction. The …
No matter the kind of business you own, customer retention is vital to your overall growth and success. In the home remodeling …
For the seventh year in a row, GuildQuality has partnered with Qualified Remodeler to compile their annual Customer Satisfaction Report …
Customer satisfaction is crucial for every business, but especially when it comes to residential remodeling and construction. To find …
Each spring, we announce the winners of our annual GuildQuality Guildmaster Award. Our members work hard to satisfy their customers, …
Are your customers telling you the whole truth?
In this article, we’ll explore how happy customers promote business growth, how customer surveys help create happy customers, and …
In this article, we examine the importance of customer satisfaction, the benefits of putting your customers first, how to measure …
Last year, home builders, remodelers, and home service providers faced many unexpected economic conditions. While some businesses shut …
For home builders, remodelers, and home service professionals, surveys are a tried-and-true way to collect insights from customers and …
Growing a successful business requires consistency. For contractors in the remodeling, home builder, and home services industries, this …
As a business owner, you have to decide what to focus on to improve your bottom-line results. If you are starting to think about your …
After weeks of stay-at-home orders that shut down large sectors of the economy, every state is in some stage of reopening. People are …
Do you know what your company's customer satisfaction surveying results say about you? If you have only a handful of online customer …
Whether or not you’re a numbers person, it’s hard to deny that businesses advance and improve with data. You don’t need to measure …