Are your customers telling you the whole truth?
Each weekly roundup includes a handful of interesting articles recently passed around internally by the GuildQuality team.
1. How HR (or any leader) should use NPS surveys […]. Wide Angle
2. What I’ve learned from building a (first) house. Spring Hill Home Page
3. When responding to customer complaints online […]. Forbes
4. First-year remodeling mistakes. Lansing State Journal
5. 60% of multigenerational buyers live with an aging parent. Builder
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