How to strengthen your business in an economic downturn
On top of the ongoing labor and material shortages, the U.S. is facing an economic downturn and a potential recession. Understandably, …
On top of the ongoing labor and material shortages, the U.S. is facing an economic downturn and a potential recession. Understandably, …
Over the past few decades, and especially since the start of the pandemic, there has been an evolution in customer satisfaction. The …
Customer satisfaction is crucial for every business, but especially when it comes to residential remodeling and construction. To find …
Are your customers telling you the whole truth?
Many home builders, remodelers, and home service providers wonder when the right time is to implement customer surveying. During your …
Set expectations up-front It is important to find a balance between requesting feedback often enough to stay up-to-date while not …