Are your customers telling you the whole truth?
Our Guildmembers have been asking for a more user-friendly way to see (at a glance) how many survey credits they’ve used, and have left to use, in any given month. We’ve been listening, and have updated the Billing section of your account as requested.
When you visit Billing in your GuildQuality account, you’ll now see a breakdown of:
- Your monthly GuildQuality membership fee
- Your per survey fee if you exceed your survey credit allotment
- How many surveys have been initiated in the present month
- How many survey credits you have available in total
- Survey credits expiring at the end of the month
Please don’t hesitate to contact our support team with any questions and/or concerns by phone at 888.355.9223 ext. 2 or by email to firstname.lastname@example.org.