What's your recommendation rate with your customers?
Last week, Mark Miles and I returned from Minneapolis, where we presented GuildQuality to Pella’s 70 Branch Champions. Our presentation at the Pella Conference was part of a larger discussion of some impressive expansions of the Pella Certified Contractor program.
Over the last few months, GuildQuality has been working with the Pella team to create some specialized services for their contractors. Our mutual goal is to provide them with some resources to help them deliver the best possible customer experience.
I’m especially excited about this relationship, because it draws heavily on the GUILD part of GuildQuality. The work of each Pella Certified Contractor reflects on more than just the Pella Brand — it reflects on every other PCC as well. Our work in helping each PCC succeed will help every member of this elite group of contractors.
For more details about GuildQuality’s special services for Pella Certified Contractors, please contact us.
