“Hug Your Haters” Lesson 1: Answer every complaint, in every channel
I recently attended the Connections 2016 conference and got the chance to hear Jay Baer speak. Jay is an expert in customer service and …
I recently attended the Connections 2016 conference and got the chance to hear Jay Baer speak. Jay is an expert in customer service and …
Remodelers Advantage is an organization dedicated to helping remodeling companies learn, network with peers, and grow their businesses. …
We launched the GuildQuality Next Top Remodeler contest at the beginning of the month and were amazed by all of the …
The GuildQuality team is thrilled to honor the 2016 Guildmaster Award winners for their unwavering commitment to customer satisfaction. …
Each quarter, we send out our Market Predictions Survey to home builders, remodelers, and contractors to get their opinion on the …
What's your recommendation rate with your customers?
We have nearly 2,000 home builders, remodelers, and contractors in our community of quality, so we get to see thousands of amazing …
We're heading up to Chicago for the Remodeling Show and we want to see you there. Check out our schedule below and be sure to …
Event season is upon us and we're hitting it full force in September. From Chicago, to Charlotte, to Cincinnati and back, take a look …
Each quarter, we reach out to homebuilders, remodelers and contractors in our community of quality to get their opinion on the state of …
Photo Credit: Qualified Remodeler We talk a lot at GuildQuality about the value of a happy customer and how companies that invest in …
When you get positive feedback from a homeowner, it's important to have a way to share that feedback across multiple platforms, …
We are excited to announce this year's Guildmaster winners for their continued commitment to service excellence and customer …
Last week, we had the honor of attending the Remodeling Leadership Conference to present the winners of this year's Big50 Service …
Being on the GuildQuality team, we get questions about our name a lot - "What does GuildQuality mean?" or, "What's a guild?" so we …