Customer reviews: quality over quantity?
When it comes to customer reviews, you might feel tempted to collect as many as possible from as many clients as you can. There is …
When it comes to customer reviews, you might feel tempted to collect as many as possible from as many clients as you can. There is …
Helping contractors build better businesses has been GuildQuality's mission since the very beginning. While much of our membership …
GuildQuality presents the winners of the 2020 Pella Platinum Service Excellence Award For the first time in over 6 years, …
2020 was full of surprises to say the least. With those surprises came many unforeseen interior remodeling trends. Contractors across …
As a home builder, remodeling, or home services business owner, you should always be evaluating your marketing efforts and the results …
What's your recommendation rate with your customers?
Home builders, remodelers, and service providers rely heavily on employee performance and customer service to succeed. You may be able …
Industry trends, predictions, and more! Since 2008, we've sent our Market Predictions Survey to our GuildQuality members (and now, our …
This is Not Normal Over the last several months, we’ve all heard the phrase “the new normal” too many times to count. However, nothing …
Because of the global health pandemic, many individuals have spent more time at home in 2020 than anywhere else. As a result, …
For home builders, remodelers, and home service professionals, surveys are a tried-and-true way to collect insights from customers and …
Growing a successful business requires consistency. For contractors in the remodeling, home builder, and home services industries, this …
Between new health guidelines and inventory backlogs, COVID-19 has stalled business growth for many remodelers and home builders. …
Making a business run smoothly can be hard. It can be even harder during a global pandemic when you are dealing with overwhelming …
GuildQuality is thrilled to present the winners of the 2020 James Hardie Service Excellence Award, which recognizes James Hardie …